Terms of Service

Welcome to PrepOK ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our mobile application, website, and services (collectively, the "Service") operated by PrepOK, a company incorporated under the laws of India.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

1. Acceptance of Terms

By creating an account or using PrepOK's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms constitute a legally binding agreement between you and PrepOK.

2. Description of Service

PrepOK is an online educational platform that provides:

• Mock tests for competitive exams including NEET, UPSC, SSC, and others
• AI-powered performance analytics and insights
• Live mock battles and competitions
• Study materials and educational content
• Community features and leaderboards

3. Eligibility

To use PrepOK, you must:

• Be at least 13 years of age
• Have the legal capacity to enter into these Terms
• Provide accurate and complete information during registration
• Maintain the accuracy of your account information

If you are under 18 years of age, you must have your parent or guardian's consent to use our Service.

4. User Accounts

4.1 Account Creation

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You must notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any losses caused by unauthorized use of your account.

5. Subscription and Payment Terms

5.1 Free Services

We offer certain services free of charge, including unlimited mock tests and basic performance analytics.

5.2 Premium Services

Premium features are available through paid subscriptions. Payment processing is handled through Razorpay and other approved payment gateways.

5.3 Payment Terms

• All payments are processed in Indian Rupees (INR)
• Subscription fees are charged in advance
• Prices are subject to change with 30 days' notice
• All payments are subject to applicable taxes

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of PrepOK and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

7. User Content and Conduct

7.1 User Content

You may submit content such as test responses, feedback, and messages. You retain ownership of your content but grant us a license to use, modify, and distribute it in connection with the Service.

7.2 Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Share answers or collaborate during individual tests
• Create multiple accounts to circumvent restrictions
• Harass, abuse, or harm other users
• Upload malicious software or engage in harmful activities

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our Service.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in the app.

9.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or for any other reason at our sole discretion.

10. Disclaimers and Limitations

10.1 Service Availability

We strive to provide uninterrupted service but do not guarantee 100% uptime. The Service is provided "as is" and "as available."

10.2 Educational Purpose

Our mock tests and content are for educational purposes only. We do not guarantee specific exam results or outcomes.

11. Limitation of Liability

To the fullest extent permitted by applicable law, PrepOK shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

12. Indemnification

You agree to indemnify and hold PrepOK harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

15. Contact Information

These Terms of Service are effective as of August 1st, 2025.